policies we follow


to keep our salon running smoothly, we have the following procedures:

ALL ABOUT YOUR VISIT

welcome to (in) tandem & west


upon your arrival, effortlessly check in using the iPad on our island. if you have an appointment booked, simply enter your phone number and your stylist will be promptly notified.

once settled, please relax and indulge in our hospitality bar offering complimentary snacks and assorted beverages. 

cheers to a delightful visit!


if you do not have an appointment booked, click
here to get started.

CANCELATION/RESCHEDULE POLICY:

36-18 HRS BEFORE APPT:

-client will be charged 50% of the total appointment booked.

18 HRS OR LESS BEFORE APPT:

-client will be charged 100% of the total appointment booked.

please note- THE SALON DOES NOT HAVE A DEDICATED PHONE LINE TO CALL OR TEXT.

meet our hair designers